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James Hardware Payment Policy

Effective Date: June 1, 2024

Welcome to James Hardware! We are committed to providing you with a seamless and secure shopping experience. The following payment policy outlines the accepted payment methods and related guidelines for purchases made on our online store.

Accepted Payment Methods

At James Hardware, we accept the following payment methods:

  1. Credit and Debit Cards
  2. Digital Wallets and Other Payment Methods

Payment Security

We prioritize your security and privacy. All transactions on our website are processed through secure payment gateways that comply with the highest industry standards for encryption and data protection. James Hardware does not store your payment information on our servers.

Authorization and Verification

  • Credit/Debit Card Authorization: Upon placing an order, your credit or debit card will be authorized for the total purchase amount. This authorization ensures that funds are available and allows us to begin processing your order. Your card will be charged once the order is confirmed and ready for shipment.
  • Digital Wallets: Payments made using digital wallets (Apple Pay, Google Pay, Shop Pay) will follow the authorization and charge processes as dictated by the respective service providers.
  • Fraud Prevention: To protect against fraud, we may require additional verification or information before processing certain orders. If further verification is necessary, we will contact you via the email or phone number provided during checkout.

Billing Information

  • Accurate Information: Ensure that all billing information provided during checkout is accurate and up-to-date. Incorrect information can delay the processing of your order.
  • Billing Address: The billing address must match the address on file with your credit card issuer. Any discrepancies may result in a delay in order processing.


All transactions are processed in AUD (Australian Dollars).

Payment Issues

If you encounter any issues with your payment, please contact our service team immediately at or call us at (02) 6684 2083. We will assist you in resolving the issue as quickly as possible.

Refunds and Returns

For information on our refund and return policy, please visit our Return Policy page.

Changes to the Payment Policy

James Hardware reserves the right to modify this payment policy at any time. Changes will be effective immediately upon posting on our website. Your continued use of our website after any changes indicates your acceptance of the new terms.

Contact Us

For any questions or concerns regarding this payment policy, please contact us at:

Thank you for shopping at James Hardware!